The wireless controller operates in an abnormal manner.
Try resetting the wireless controller by pushing the reset button on the controller rear with a thin-tipped object such as a pen.
The wireless controller does not vibrate.
Select Settings > [Accessory Settings] > [Controller Vibration Function], and then try setting [Vibration Function] to [On].
The software may not support the vibration function. Refer to the instruction manual for the software. For software downloaded from PlayStation Store, refer to the compatibility notice information included in the software’s online description.
The response to button operations is slow.
The response speed may be slow on an LCD display or PC display. This is not a malfunction.
The battery does not charge or does not fully recharge.
The battery can only be charged when the system is turned on (power indicator is lit solid green).
The battery charge does not last long.
The battery may be wearing out. Battery duration will gradually decrease with repeated usage and age.
Even when the wireless controller is not being used, it loses its charge over time.
The controller’s battery slowly loses its charge even when the controller is not in use. It is recommended that you charge the Controller frequently.